Comments on: Sedo Sucks ! (Another update)

By: ChoCho

ChoCho — Thu, 29 Apr 2010 23:37:58 +0000

And frankly… I don’t know why people keep waiting for emails from this stupid company…. how bout flooding their phone lines:
617-499-7200

By: ChoCho

ChoCho — Thu, 29 Apr 2010 23:14:31 +0000

Simone & Kiran,
What do you guys do for a living? I think it is funny to hear you talk.
This is a business for some people… it’s a niche and if you are good at it, you deserve to make the money.
If I buy to resell on ebay, what? Should I be selling it to that person for what I paid? Make no profit? Ridiculous… of course not. You actually remind me of a customer I once had that got mad after she purchased something from me on ebay, she paid 50% more than I paid for it… problem was, I was leaving town and quickly trying to get it packaged and shipped off to her, I forgot to remove the sale sticker…. ROFLMAO!!!! She started attacking me, and then went into ebay forums attacking me, and was quickly put back in her place by other sellers.

She finally after 300 times of it being explained to her understood the process of buying and selling.

That’s my story.. and for both of you I mentioned above.. maybe you should start your own charity domain site, where someone comes to you and says.. I want that domain name, it.com and I will do something of substance with it since you aren’t.. oh… and I will pay you $8 for it… LOL!
Get a life!

By: Kahn

Kahn — Thu, 04 Feb 2010 06:14:23 +0000

WE ALL SHOULD REPORT TO Better Business Bureau, MANY PEOPLE ARE HURT, WE NEED ACTION!

By: Kahn

Kahn — Thu, 04 Feb 2010 06:02:47 +0000

I see some people looking to sell and buy domains, i think best please i GODADDY.COM these guys have excellent service, excellent 24 ours customer support, they will help you big time, I wish SEDO had this type of services, but looks like they are scam! I will be reporting to Better Business Bureau, people have to know about them, we got hurt but we can warn other people!

By: Kahn

Kahn — Thu, 04 Feb 2010 05:57:02 +0000

Today Sedo closed my account with out any notification, I called them 22 times and barely left 2 messages and i sent 4 e-mails.
I really can not belive how they conduct a business, I see some people lost 600$ I lost 40-50$ but still 4 weeks of work just vanished without any reason, they could actaully notify to delete the domains which brings bad traffic, and people like us could delete the bad domains which they don’t like within 24 hours. I parked there over 50 domains and only 7 used to make some money.
I am really pissed off because of their actions, no replies, no phone call returns, this is really sucks. I DO NOT RECOMMEND TO ANYONE SEDO AT ALL! Actually would be great to sue them, our domains makes money and they close the account then leave us with zero, what happens all that money we made?
At least they have to have some responsibility!

By: Holly

Holly — Thu, 30 Jul 2009 23:16:47 +0000

I signed up with them to buy a particular domain name – I put a bid in and lo and behold got a notice that it was below the reserve so put another bid in that met the reserve. But…then the domain name went on auction and surprise, surprise….I lost the domain name. Do they really want to do business or not. It seems like the domain name is still in their possession – can’t tell that anyone new has it now but I think we should report to Better Business Bureau

By: soroush

soroush — Fri, 12 Jun 2009 19:38:11 +0000

Hey Tom,
Sorry to hear your story. I hope you keep us posted about what happened after that.

The only thing Sedo customer service knows is to send out template emails! They won’t even read your email, they just look for specific keywords and send the email related to those keywords! I actually think most their responses are automatically bot generated actions because there is no way a human can be that dumb.

By: Tom Rask

Tom Rask — Sat, 30 May 2009 10:20:50 +0000

I can comfirm that as of todays date, Sedo still sucks. Same pattern of behavior as you all describe. Details:

I have sold domain names through them and was now trying to buy one. I had problem “certifying” using my credit card, I kept getting this error message:

“This method has been locked due to it’s incorrect usage. Please try another method”.

I wrote and said that “no, I am not going to try another method, fix this or I will close my account”. The problem is their system, not my credit card. I tried two different ones.

Here is their response:

Thanks so much for getting in touch with us. We are sorry to see you go, but your account has been closed as requested. We hope you will reconsider Sedo for any future domain needs. Have a wonderful day and good luck in all of your endeavors!

Kind regards,
Carolyn Chassaigne
Customer Care

——

I did not request that my account be closed. I said that IF they did not fix this, then I will close it.

If they want to kick me out, fine. Let’s do it in an orderly fashion.

Next week, Sedo will get a certified letter from my attorney outlining the unjust enrichment claim (that’s just for warm-up) that we will puruse and how we will seek class-action status.

They don’t know who they are messing with.

I wrote back to the customer service rep above and wished HER luck in all of HER endeavors…because she will soon be looking for another job.

By: Lana

Lana — Wed, 04 Mar 2009 23:12:23 +0000

Just to add I suspect that they let newbies join for a month or so and as the money generated from parking gets to a level they deem enough they cancel the account and keep the revenue. Of course they will probably rate domains first. If you got good ones they will leave you on. If you dont they dont bother.

By: Lana

Lana — Wed, 04 Mar 2009 23:08:54 +0000

Sedo has a huge market share and I really got no idea why. Their service is terrible. Their support is worse. I had my account cancelled a few days ago no replies. In my honest opionion just sell your domains yourself.